Return and Refund Policy

We want you to be completely satisfied with your purchase from our website. If for any reason you are not satisfied, we offer instant return and refund policy.

Now no more shaky, or damaged cakes. Instant return and instant refund on damaged cake. All you need is to check the cake while receiving the delivery, and if you have found the cake damaged, you may return it to the delivery boy instantly.
We promise you for instant refund on instant return on this policy.

For other courier packages return, here are few steps:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please contact our customer support team via email at contact@bigwishbox.com or by phone at +919999008682. We will provide you with instructions on how to return your item.

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your refund is approved, we will process the refund to your original method of payment within 3 business days.

Please note that we cannot refund any shipping or handling charges, and you will be responsible for the cost of return shipping.

If you receive a defective or damaged item, please contact us immediately so we can arrange for a replacement or refund. We may require photo evidence of the damage or defect.

We reserve the right to refuse a return or refund if we believe that the item has been used, damaged, or is not in its original condition.

If you have any questions about our return and refund policy, please don't hesitate to contact us.